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Our Claims Philosophy
Expert claims handling is a key tenet of risk management and our approach is grounded in fairness and doing the right thing, especially when it matters most. Backed by over a century of combined experience, our dedicated, in-house team of commercial P&C specialists has the expertise and technology to deliver superior claims handling to brokers and clients.
We’re here for you
At Tokio Marine Canada, you have direct access to robust support from our team of in-house claims handlers and external partners. We work collaboratively and keep our brokers apprised of any necessary developments to successfully provide clients with the highest level of customer service. Our goal is to make the claims process as smooth and straightforward as possible so our clients can get back to business, fast.
Are you SUBMITTING YOUR CLAIM in the right place?
Tokio Marine Group has five other companies that operate independently in Canada, each with a different mandate. To reach our other Tokio Marine Group companies, please visit their websites directly.
Tokio Marine & Nichido FIRE
The branch has operated in Canada since 1957, primarily serving the needs of Japanese clients with Northbridge as its chief agency.
Tokio Marine Kiln
A leading international specialist insurer providing expertise and capacity to the Canadian insurance market via
Lloyd’s Canada.
TM HCC INTERNATIONAL
A specialist Errors & Omissions, Commercial General Liability and Directors & Officers Liability Insurer providing capacity and underwriting expertise to the Canadian MGA and Coverholder market via Lloyd’s Canada.
HCC Specialty Underwriters, Ltd.
A member of the Tokio Marine HCC group of companies, HCC Specialty Underwriters, Ltd. is an MGA based in Winnipeg, providing niche contingency and crisis management products.
PURE INSURANCE
A Canadian branch of a member-owned property and casualty insurer providing protection exclusively for high-net-worth individuals.